Terms and Conditions

What you need to bring

Driving Licence, Passport, National Insurance Number & Bank/Credit Card

UK drivers should present their valid driving licence (original copies only), a valid UK passport (or Military ID) and provide their National Insurance Number (this will be checked before the hire). We also require a bank or credit cards in the name of the hirer that matches the ID.

Drivers must have held a full valid driving licence for a minimum of 2 years and must have a clean insurance record. Licences with endorsements may or may not be accepted at the discretion of the Rental staff.

EU & International Drivers

EU licence holders not resident in the UK are required to produce their valid domestic driving licence and their current passport or ID card.
EU licence holders who are resident in the UK require to produce their valid domestic licence, their current passport or ID card and proof of UK address.

Deposits

IMPORTANT:- A £100 minimum deposit is required on all hires in addition to the cost of the hire. When renting this deposit must be paid by credit/debit card.

Insurance - Collision Damage Waiver (CDW)

For all vehicles the insurance excess is £1,000. This liability can be reduced to £100 by purchasing C.D.W. Rates for this are as follows -
Daily: £10.00
4 Days for 3 Hire Offer: £30.00
Weekly: £50.00
All prices include VAT.

Mileage Allowances

A mileage restriction is applied to all hires. Excess mileage is charged at 15p per mile including VAT. Mileage allowances are as follows:-
Daily: 200 miles
4 Days for 3 Hire Offer: 600 miles
Weekly: 1000 miles

Cancellations and Refunds

Cancellations may be made within 14 days of booking a car or van rental and a full refund will be given. Cancellations made within 14 days of the of the rental start date will be non-refundable.

Fuel Policy

All vehicles are provided with a tank of fuel. We request that they are returned the same way. Surcharges will apply to vehicles which are not returned full.

Child/Baby Seats

AVR does not provide child car seats and this would be the responsiblity of the hirer for installation of their own seats if required.

Drivers

Drivers aged 23–24 years:
Drivers must be aged 23 years or over.
Drivers aged 23–24 are required to pay a young driver Insurance Surcharge of £5 per day or part day.
No driving endorsements accepted for drivers 23 & 24.
Selected occupations not accepted

Drivers aged 25 - 75 years:
Certain driving endorsements are not accepted*
Drivers over 75 will be asked to provide medical proof of fitness to drive.
Selected occupations not accepted
* Further information can be obtained from our Reservations desk on +44 (0)1292 619192

Additional Drivers

Additional drivers can be added to a booking at a cost of £15 per driver, per hire. Additional drivers added to the booking, must also provide a valid driving licence, Passport, National Insurance number and Bank/Credit card. No person other than the renter or approved additional driver(s) is permitted to drive the rented vehicle.

Rental Extensions

Subject to availability, a vehicle rental can be extended by contacting our Rental desk and arranging an extension. Failure to do so will result in the vehicle being uninsured. Late payments for extensions may be subject to an administration fee.

Vehicle Availability

To avoid disappointment vehicles should be booked in advance. Models shown and all descriptions are for general guidance only and while every effort is made to comply with requirements we cannot guarantee a specific model.
As required by law, seatbelts must be worn at all times.